Delivery Information


NOTE: We will not be responsible for delivery delays due to unforeseen circumstances outside our reasonable control such as delays due to severe weather, natural disasters or strikes or some special public holidays.

The orders are to be processed once credit card authorization and verification have been obtained or payment made to PAYPAL. Orders shipped via the way of delivery typically arrive in ten (10) to thirty (30) business days as case may be.

Actual delivery times are subject to change. The delivery times displayed in the shopping bag at the time of your order will reflect when you should expect to receive an order placed on that day and will appear in your order confirmation email.

When you place your orders, do remember clearly write your detailed address in case the items are mis-delivered. We are not responsible for the mistake due to your wrong address.





Orders placed of one day will be packaged and shipped next day generally, once the orders are packaged and shipped, you will be informed by our formal email and you can also log in your user center on to check your tracking numbers.  

All our courier services and shipping fees are set up for free. You do not pay any extra shipping fees to the orders placed.





Please note that our carrier cannot deliver on a bank holiday. Any orders placed on a bank holiday will be processed the following business day.





Where a single order results in multiple shipments, the shipping and handling charge only applies to the first package shipped. There are no additional shipping and handling charges for subsequent shipments for the same order. Each shipment is treated as separate a sale/transaction.





Currently we choose from one of the following shipping options according to the destination/area of the order to be delivered: POSTNL, SINGPOST, AFTERSHIP, CHINA POST, EUB,HONG KONG POST,EMPSPress,etc.  




A signature is required on receipt of your parcel. If you are not available to accept delivery, the courier may leave your package with a neighbour. If the parcel cannot be left with a neighbour, the courier will bring the package back to the local depot, and leave a calling card explaining how to arrange for redelivery. Once the parcel is signed by yourself or your neighbour on your behalf, the orders shall be deemed complete delivery.